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Cusource® Professional Development and Education

Cusource® Professional Development and Education is a leading professional development organization – the only one owned and directed by Canada’s credit unions.

We create robust programs and improve speed to market for new learning programs by taking a collaborative approach to funding and resourcing. All programs are designed specifically for the credit union system, often by credit union professionals.

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Whether you are learning and development professional looking for development opportunities for your credit union staff, a credit union employee looking to grow your career, or a director sitting on a credit union board, we have something for you.

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CUIC® Accreditations

The industry-recognized Credit Union Institute of Canada (CUIC Inc.) offers programs that are jointly developed with Dalhousie University. Professional accreditations for service and lending are available, as well as two designations.

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Director Training

The Credit Union Director Achievement (CUDA) Program is designed for professionals sitting on a credit union board, and offers the most current thinking about credit union corporate governance in three progressive levels.

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Lending Programs

We offer a comprehensive set of lending programs designed to help lenders expand their knowledge and grow share of wallet, while continuing to effectively manage risk. Programs can be customized based on a skills and knowledge gap assessment for personal or commercial lending professionals.

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Ways to Learn

As a credit union employee or director, you have the opportunity to design a learning program that fits your needs. Courses are offered in a variety of formats, from in-person classroom settings to virtual conferences to online self-study.

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FSR Program

The Financial Services Representative (FSR) Program is designed to introduce FSRs to the key concepts of financial guidance, financial planning and personal lending. A new FSR following this program is quickly able to identify members’ financial needs, creating opportunities to grow share of wallet.

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Director DNA

Cusource has partnered with The Schulich School of Business to deliver a customized and comprehensive profiling tool that will provide tailored learning for Canada's credit union directors, and will help to strengthen credit union board governance across the country.

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Compliance and Risk Management Training

Credit unions across the country continue to face an increasingly complex regulatory environment. From eLearning modules on anti-money laundering (AML) and counter-terrorist financing (CTF), to video-based courses on identifying financial abuse of older adults, our compliance training covers what you need to know to meet regulatory and compliance obligations.

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Browse Cusource® course catalogues and register for courses.

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Meet Our Faculty

Exceptional training starts with an exceptional faculty.

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Advisory Committee

Our Professional Development Advisory Committee is a collaborative forum for the exchange of knowledge on the best practices in training and education. Committees allow our members to provide strategic input to the work of our association.

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Contact Us

Questions? Our Client Solutions team is always happy to help.

Monday - Friday 
9:00 a.m. - 6:00 p.m. ET

Reach us at:
clientsolutions@ccua.com
1.888.367.1386

Frequently Asked Questions