Skip Links

What's New

The latest updates in professional development for credit union employees. You can get relevant, real-time updates by signing up for one of our Cusource email lists.

General Updates

Fall into Learning: Upcoming Lending Webinar Series

Join us this fall for our speciality lending webinars. View the short promo video and see more details below. Sign up now and take advantage of our early-bird pricing! Offer expires on July 19th.

Retail Lending Webinar Series (Sept 30, Oct 2, Oct 4 | 1 p.m. – 2 p.m. ET)
This three-part webinar series will provide insights into three core areas of retail lending: Investment properties, Financing Renovations and Alternate Income Sources. Register Now

Foundations of Underwriting (October 29, 31 and Nov 4 | 1 p.m. - 2 p.m. ET)

Join us for this 3-part webinar series which will explore foundational elements of credit and underwriting. Topics will include: Defining the 8 C’s of credit, Understanding cost of borrowing, Getting to know your member and investigation techniques and more! Register Now

Coming soon:



Leading People

eLEAD
eLEAD is an 8-week cohort-based learning experience designed for established and emerging leaders.

October 7 - Dec 1, 2019

Learn more and register

eCOACH
eCOACH features practical models for communicating, coaching and providing feedback in the workplace and equips participants to walk away with the knowledge and ability to engage, empower, and inspire forward action with people at all levels in the workplace. 

October 14th – Dec 8th

Learn more & register

Virtual Conferences

Registration now open for 2019 Virtual Conferences

The 2019 fall virtual conference line-up includes:
  • Supervisor's Virtual Conference on Team Leadership
  • Top Skills for New Managers. A Scenario-based Virtual Conference
  • Commercial and Ag Lenders Virtual Conference on Proposal Writing & Structuring Loans
  • Admin and Support Roles Virtual Conference on Listening, Understanding and Responding
  • Frontline Virtual Conference on Results Orientation and Personal Goal Attainment
Learn more and register here.

Front Line Staff

FSR Development Program
The FSR Development program is a three-tiered training program designed specifically for Financial Service Representatives working in the credit union system, that leads to an FSR Certification, as well as an FSR accreditation in partnership with Dalhousie University. Curriculum is now available for Tier One and parts of Tiers Two and Three. View program brochure or visit ccua.com/fsr for more information!

MSR Program
Cusource Education has recently refreshed the Member Service Representative (MSR) Start Series with updated information relevant to today’s environment. Modules are now shorter (only 30 minutes) and more affordable (only $49 per session) and cover the basics that all new MSRs, and others, need to know during the first three months on the job. Learn more

Lending

New eLearning modules at a great price!
We've recently taken three of our popular eClasses and condensed them into 30 minute, on-demand eLearning modules. For only $75, these interactive and engaging sessions are perfect for any lender or anyone who has completed Consumer & Residential Mortgage Lending (CUIC 210). Click below to learn more about each module and to register:

Credit Union Institute of Canada (CUIC)

New CUIC Digital Credentials

We are excited to introduce our new CUIC digital credentialing initiative, designed to help our learners better promote, and gain recognition for, their accomplishments and skills. These digital badges are portable, verifiable and discoverable. Learners can share their credentials on Linkedin, Facebook and Twitter, embed it in their email signature or on a credit union’s website, in a way that can be credibly verified. Learn more here

Registration for 2019 Fall cohorts now open!

The next cohort session runs from November 4, 2019 – March 18, 2020 with an exam date March 18, 2020.

Available Cohorts are:

Registration closes November 1, 2019.


The next Supervisor Training – MSR Accreditation Program takes place from September 4 - 25, 2019. Registration closes August 8, 2019.

Skillsoft®

Keeping pace with evolving technologies and industry trends has never been more relevant or important for survival. The new Digital Transformation training offered through Skillsoft is designed to help employees, leaders, and managers understand where technology provides the most value to the organization and how to leverage it. It features training across seven competency domains: Essentials of Digital Transformation, Data Science, Digital Experiences, Agility for Digital Transformation, Digital Marketing & Communications, Virtual Work and Digital Soft-skill Competencies. Our member credit unions are able to access all of these resources at a special discounted rate of $95 per person until the end of March 2020. Learn more and register here or contact clientsolutions@ccua.com for more information.

Learning Gateway Tips and News

CUIC Administrative Changes: Request to Graduate and Credit Transfer Process
We’ve simplified the process for Graduation and Credit Transfer requests, and lengthy forms are no longer required! If you wish to submit a Request to Graduate or Credit Transfer Request, your HR department can simply register you for these activities through the HR admin portal.

CUIC exam admission tickets
We have introduced a new process for sending out CUIC exam admission tickets that will make it impossible for learners to lose them. Each person registered to write an exam now gets an admission ticket emailed to them, and at the same time, this ticket is filed in his or her Messages folder on the Learning Gateway. If you have any questions, please contact Client Solutions

Stay Connected with CCUA

Follow + Share + Like

Twitter   Facebook   LinkedIn   YouTube   Email marketing

Learning Gateway

Browse Cusource® course catalogues and register for courses.

Learning Gateway

LOGIN

CREATE AN ACCOUNT

ACCESS HELP GUIDES

Meet Our Faculty

Exceptional training starts with an exceptional faculty.

READ BIOS

Advisory Committees

Our Professional Development Advisory Committee is a collaborative forum for the exchange of knowledge on the best practices in training and education. Committees allow our members to provide strategic input to the work of our association.

LEARN MORE

Contact Us

Questions? Our Client Solutions team is always happy to help.

Monday - Friday 
9:00 a.m. - 6:00 p.m. ET

Reach us at:
clientsolutions@ccua.com
1.888.367.1386