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What's New

The latest updates in professional development for credit union employees. You can get relevant, real-time updates by signing up for one of our Cusource email lists.

General Updates

New podcast series: Coming soon!
Coming this fall, a new mobile option for front-line learning. This podcast series will cover topics that will help your team build their understanding of wealth products and how that translates into member financial guidance. Cash flow, budgets, insurance, taxes and more! Learn more

Canada Job Grant - Access up to $10,000
The Canada Job Grant, an employer-driven program funded by the federal and provincial governments, covers up to $10,000 per person toward the cost of professional training for employees. To qualify, training programs must be provided by eligible third-party trainers and can take place in a variety of settings, including classroom, workplace or online. Credit unions can use the Canada Job Grant to covered Cusource® training programs, tuition, learning materials and examination fees. To learn more about the program visit the federal government website.

Leading People

Take your growth to the next level with one or both online leadership and coaching programs offered by our partners at the eLeadership Academy. Recommended by 100% of past participants!

eLeadership Academy
Back by popular demand, the eLeadership Academy returns this fall with an 8-week leadership academy starting October 2nd.
Learn more and register

NEW Expedition Coaching Academy
This new program, from our partners at eLeadership Academy, is now open for registration with a session starting September 25th.
Learn more & register

Front Line Staff

FSR Development Program
The FSR Development program is a three-tiered training program designed specifically for Financial Service Representatives working in the credit union system, that leads to an FSR Certification, as well as an FSR accreditation in partnership with Dalhousie University. Curriculum is now available for Tier One and parts of Tiers Two and Three. View program brochure or visit ccua.com/fsr for more information!

MSR Program
Cusource Education has recently refreshed the Member Service Representative (MSR) Start Series with updated information relevant to today’s environment. Modules are now shorter (only 30 minutes) and more affordable (only $49 per session) and cover the basics that all new MSRs, and others, need to know during the first three months on the job. Learn more

Lending

New eLearning modules at a great price!
We've recently taken three of our popular eClasses and condensed them into 30 minute, on-demand eLearning modules. For only $75, these interactive and engaging sessions are perfect for any lender or anyone who has completed Consumer & Residential Mortgage Lending (CUIC 210). Click below to learn more about each module and to register:

Credit Union Institute of Canada (CUIC)

CUIC Administrative Changes: Request to Graduate and Credit Transfer Process
We’ve simplified the process for Graduation and Credit Transfer requests, and lengthy forms are no longer required! If you wish to submit a Request to Graduate or Credit Transfer Request, your HR department can simply register you for these activities through the HR admin portal.

Refreshed CUIC Courses Now Available
Register now for the self-study sessions or upcoming fall cohorts:

  • CUC-185 Products & Services
  • CUC-201 Credit Unions: Different by Design
  • CUC-210 Consumer & Residential Mortgage Lending
  • CUC-225 Financial Management
  • CUC-240 Fundamentals of Personal Financial Planning
  • CUC-315 Strategic Management for C.U. Professionals
  • CUC-325 Human Resources Management
  • CUC-340 Commercial Mortgage Lending
  • CUC-345 Business Lending
  • CUC-346 Agricultural Lending
Registration closes November 9, 2017. The cohort session runs November 13 – March 20, 2018. Visit the Learning Gateway to register now!

CUIC Powerhours: Free Webinars
If you’re interested in learning more about a particular course for yourself or your staff, don’t miss our upcoming free PowerHours webinar series taking place this fall. Sessions will be hosted by subject matter experts who will provide a sneak peek inside each course and the discuss the learning options available. All webinars will take place between 12 p.m. – 1:00 p.m. ET. Learn more and find out if it’s right for you!

Skillsoft®

2017 updates

Skillsoft recently underwent a major content redesign and development to address the changing needs of today’s learner. View the video to learn more about the needs of the modern learner and how Skillsoft has adapted their content accordingly. View the PDF for a quick overview.

New Whitepaper: Millennial Learning Myths and Misconceptions

Many organizations have become consumed with trying to cater to this group’s learning preferences. But research reveals that millennial values vary less from those of other generations than the media has led us to believe. So rather than focusing L&D efforts solely on millennials, we propose that organizations adapt to meet the needs of a broader, more diverse group: the modern learner. View Whitepaper

Learning Gateway Tips and News

CUIC Administrative Changes: Request to Graduate and Credit Transfer Process
We’ve simplified the process for Graduation and Credit Transfer requests, and lengthy forms are no longer required! If you wish to submit a Request to Graduate or Credit Transfer Request, your HR department can simply register you for these activities through the HR admin portal.

CUIC exam admission tickets
We have introduced a new process for sending out CUIC exam admission tickets that will make it impossible for learners to lose them. Each person registered to write an exam now gets an admission ticket emailed to them, and at the same time, this ticket is filed in his or her Messages folder on the Learning Gateway. If you have any questions, please contact Client Solutions

Virtual Conferences

Financial Service Representatives Virtual Conference
October 17, 19, 24 & 26
REGISTER NOW

Supervisors Virtual Conference
November 7, 9, 14, 16 & 17
REGISTER NOW

Business Advisors Virtual Conference
November 21, 23, 28, 30
REGISTER NOW

Member Service Representative Virtual Conference
November 27, 29, Dec 1, 5 & 7
REGISTER NOW

View all upcoming virtual conferences here

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Advisory Committees

Our Professional Development Advisory Committee is a collaborative forum for the exchange of knowledge on the best practices in training and education. Committees allow our members to provide strategic input to the work of our association.

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Contact Us

Questions? Our Client Solutions team is always happy to help.

Monday - Friday 
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Reach us at:
clientsolutions@ccua.com
1.888.367.1386